There are only three factories capable of manufacturing 100% natural latex: In Italy, Bulgaria and Belgium, the historic cradle of bedding. Based in Lille in the north of France, alba sources this noble and precious material from Belgium.
The law states that a mattress can be considered 100% natural even though it is only composed of 85% sap. Please note that Alba only uses real 100% natural materials (98% rubber tree sap) in its mattresses.
For a contact with nature, opt for the original alba mattress, 24cm of finished thickness. Enjoy a cocooning welcome in 100% natural latex and flawless support thanks to a high resilience comfort foam. This perfect alliance promises a natural sleep accessible to unique comfort and respectful of your back health.
On the path to total immersion in nature, you will find the alba pearl, 21cm of finished thickness. Relieve your back pressure points thanks to progressive comfort obtained by the different densities. Subjected to the comfort index test, the alba pearl mattress was voted perfect comfort, at 5 on a scale from 1 (softness) to 10 (firmness). Composed of 100% 100% natural latex, the pearl puts everyone in agreement with its unrivaled comfort.
The alba Touch mattress topper is designed to offer 100% natural comfort. Its layer of natural latex, certified Eurolatex (98% rubber tree sap). With a density of 65 kg/m³ and a finished thickness of 5.5 cm, this mattress topper provides optimal and durable comfort4
The Cloud pillow is made of 100% natural latex , EuroLatex certified (98% rubber tree sap), with a density of 40 kg/m³ and a thickness of 15 cm , naturally anti-mite and hypoallergenic.
Its removable and washable cover is made from 100% natural cotton percale , certified OEKO-TEX Standard 100 class 1 to guarantee optimum health and ecological quality.
It provides excellent cervical support and perfect support for back alignment. It does not contain any chemical treatment or synthetic foam, making it hypoallergenic and anti-mite. In addition, this material is durable and will not sag over time. Ideal for those looking for healthy and comfortable sleep!
Alba mattresses have certifications that go beyond current European standards.
OEKO-TEX Standard 100 Class 1 : corresponds to the most demanding level of Oeko-Tex for respecting your skin. This label guarantees you, on a global scale, the hygienic and ecological qualities of our alba cover.
Eurolatex : certifies the flawless quality of Alba natural latex throughout the entire manufacturing process in Europe.
Rainforest Alliance: Envisions a world in which humans and nature live in harmony through responsible trade. Their values place a high value on respecting the workforce involved throughout production.
FSC: promises a harvest of products that maintains forest biodiversity, productivity and ecosystem functionality for current and future generations.
futures. You are thus making a responsible choice on these products
foresters for a better green world.
Did you know? The anti-mite and antibacterial qualities of natural latex provide a healthy sleeping environment. Famous American laboratories have discovered that any bacteria that comes near natural latex dies.
The alba mattress topper is an ideal solution to improve the comfort of your mattress and extend its lifespan. Designed with quality materials, it adds an extra layer of support and softness, which can be especially useful if your mattress is too firm or starting to deteriorate. In addition to promoting better body alignment during sleep, our alba mattress topper can also offer properties such as moisture absorption and temperature regulation, ensuring optimal comfort all night long.
It's a convenient and cost-effective option to transform your sleep experience without having to change your mattress, while still enjoying a soft, supportive feel.
Both the Original and Pearl mattresses are designed with a natural alba latex core for excellent support and comfort. However, here are the main differences:
Composition
- Original : this mattress has a 100% natural certified latex welcome layer
EuroLatex (98% rubber tree sap) of 5 cm, with a density of 65 kg/m³. For support, the mattress is composed of 19 cm of high resilience foam, with a density of 35 kg/m³ . - Pearl : this mattress has a core made of 100% natural latex certified by EuroLatex, divided into two densities for optimal comfort: 65 kg/m³ for support and 90 kg/m³ for comfort.
Comfort :
- Original : Offers a soft welcome and firm support, its comfort is suitable for people who prefer a classic feeling of firmness.
- Pearl : It provides softer comfort thanks to its balanced welcome and support, ideal for those looking for a more enveloping welcome.
Both mattresses are designed to provide restful sleep, but the difference lies in the type of comfort sought: firmer with the Original, or more enveloping with the Pearl.

Yes, alba mattresses adapt perfectly to all types of support. Slatted bases, upholstered bases, box springs or even electric bases, alba will certainly be held in place thanks to its non-slip cover underneath.
Absolutely! Among the many advantages of alba mattresses, that of resistance to time and weight. Analyses called "fatigue tests" consist of simulating, on a single mattress, a weight of more than 150kg and sleep movements for more than 10 years. The
Results show that after these experiments, natural latex is like the first day.
Don't hesitate to take advantage of the 200-night trial during which you are satisfied or reimbursed.
Alba mattresses are a safe bet for your nights for all these reasons:
- Healthy composition and guardian of your health, thanks to Hevea sap.
- Cover labeled as respectful of your skin.
- Removable and washable cover for proper hygiene.
- Mattresses certified in a demanding manner.
- Sleeping independence so that deep sleep is not disturbed by your partner's movements.
- Thermoregulating and honeycombed material to allow air to circulate and not retain heat.
- Naturally anti-mite and anti-bacterial material.
- Best longevity on the market.
- Mattress adaptable to all sleeping positions, all sleeper weights and all body shapes.
- Progressive comfort for a cocooning welcome and perfect back support.
- High thickness worthy of prestigious bedding.
- High 200-night trial period, money back guarantee.
- 10 year warranty.
- Easy payment in several installments without fees.
- Advantageously accessible prices to have the right to healthy and natural sleep.
- Delivery and return costs at our expense.
- Ethical brand that respects people and is involved throughout the manufacturing process.
- Responsible and eco-friendly brand.
- Alliance of French know-how and Belgian expertise.
And you, what are you waiting for to sleep better and live better?!
100% natural latex is the only composition that naturally repels mites and is therefore particularly recommended for people suffering from allergies. The anti-mite and antibacterial qualities of natural latex provide a healthy sleeping environment. Famous American laboratories have discovered that any bacteria that comes near natural latex dies.
Natural latex is a true hero that saves millions of lives every year! Used nearly 20,000 billion times a year to make surgical gloves or condoms, natural latex is an ally against pathogenic viruses.
Publications explain that among medical personnel, approximately 4% are sensitive to direct contact with unwashed natural latex gloves.
Regarding natural latex mattresses, no case of allergic reaction has ever been reported following its use. The explanation is very simple: during manufacturing, the core of the mattress is washed, then cooked at high temperature and finally vulcanized. This is how the smallest remaining proteins responsible for allergic reactions disappear completely. In addition to this validated implacable safety, the sock, the OekoTex certified cover and the sheets also ensure the protection of the skin.
Conclusion, whether you are allergic to latex or not, Alba mattresses are indeed the best for your health.
To extend the life of your Alba mattress, clean it using its removable cover, which is machine washable at 40 degrees.
We also recommend that you turn your mattress from head to toe 4 times a year. Little mnemonic: Do it every time the season changes!
For more advice, we invite you to consult our article: Maintaining a mattress
The Cloud pillow cover is removable and can be machine washed at 40°C to maintain optimal hygiene. Wash the cover twice a year , no more, to preserve the quality of the materials.
✓ To extend its lifespan and ensure optimal hygiene, add a pillowcase.
✓ The latex core is not machine washable.
✓ Ventilate your room regularly to allow the pillow to breathe properly and ensure long-lasting freshness.
You have 5 different fully secure payment options on our website:
- Credit card (Visa, MasterCard,….)
- PayPal
- Payment in 3x, 4x without fees, or in 10 times with fees.
For any order from 100€ of purchase and up to 3000€ of purchase, you can take advantage of payment in several installments without fees via your bank card.
- By phone
If you would like assistance with paying for your order, our customer service is available by phone at +33 3 20 68 59 21. However, we would like to point out that we cannot enter your credit card numbers. We are only here to guide you through the process.
Checks are not accepted
To know the status of your order, you can consult your customer area on our website. You will find all the information relating to your order, including its shipping status.
You can also track your package using the tracking number that was sent to you by email when your order was shipped.
Enjoy the flexibility of paying in installments with our partner Alma during the last step of your order! Select the option "Pay in 3 or 4 installments without fees" and fill in the requested fields. You will have the choice between paying in 3 or 4 installments, and no additional documents will be required. Making your purchases easier has never been so easy!
For more extensive financing needs, our partner Alma also offers payment in 10 installments with fees, giving you greater flexibility to spread your expenses smoothly.
If you need an invoice for your order, you can download it directly from your customer area on our website.
Once logged in, you will find the option to access your order history and download the corresponding invoice.
To enter a discount code, simply follow
these steps when ordering:
- Add the item(s) to your cart
- Go to your cart --> " Order"
- Before finalizing your order, you will see a section titled " Discount Code "
- Enter your code in the field provided.
- Click on " Validate " to see the reduction applied to your total.
If you have any problems using your code or it doesn't work, please feel free to contact our customer service . We will be happy to assist you.
alba offers you the choice between 2 delivery options:
- Free delivery to your doorstep within 3-5 business days.
- Express delivery within 24 to 48 hours, is priced at €19.
As soon as our carrier has your order in its possession, you will receive a parcel tracking email, and a delivery date will be indicated. If you are not at home, the carrier will attempt to deliver to you 3 times.
If necessary, do not hesitate to contact UPS customer service directly with your tracking number for quick and efficient communication with the local delivery person.
3. Delivery with collection of old bedding at the doorstep within 7-15 working days*. This delivery costs €39.
*Please note, in order to never neglect the quality of Alba mattresses, delivery times may be slightly extended during exceptional periods (e.g. Black Friday, sales, etc.)
If you have made a mistake when entering the delivery address, it is important to inform us as soon as possible .
- If your order has not yet been shipped , we can change the address before shipping.
- If the order has already been shipped , it will be more difficult to change the address, but we will guide you through the necessary steps. In this case, it is possible that the package will be returned to our warehouse before it can be reshipped to the correct address. Do not hesitate to contact UPS customer service directly with your tracking number for fast and efficient communication with the local delivery person.
Alba mattresses are rolled to optimize the quantity of products during transport. Indeed, this space saving allows us to reduce our carbon footprint.
Carefully packaged in plastic film and then in their protective cardboard, Alba mattresses are thus guaranteed maximum hygiene upon arrival at your home.
The dimensions of the alba boxes are 45cm x 45cm x 110cm.
External carriers, selected for their meticulous service, will send you a message when your order is taken care of.
After free, fast and high-quality delivery, enjoy the ultra-simple comfort of unpacking!
1. Unpack. Place the rolled mattress directly on your box spring.
2. Unroll. Use the cutter provided and carefully remove the packaging from the mattress.
We advise you to wait 48 hours for the mattress to regain its full shape.
3. Good night! Here are your restful hours of sleep! Lie down and enjoy the comfort of nature.
After opening your mattress, it is recommended to give it a few hours to decompress and regain its original shape. In most cases, 48 hours is enough time for the mattress to be ready for use. However, if you notice that the mattress takes longer to fully inflate, you may need to wait a little longer.
Also, make sure that the mattress is well placed in a well-ventilated environment to avoid any humidity during this period. Once the mattress has regained its shape, you can fully enjoy it for a comfortable sleep.
This is not an unpleasant smell but a scent that one may not be used to. This simply comes from 100% natural latex that has not been chemically treated. After 3 to 4 weeks, this smell disappears.
From its website, alba is delivered to France, Belgium and Luxembourg. Any request for delivery elsewhere in the world is possible by contacting us by email: contact@alba-matelas.com
We will be happy to provide you with a quote for your desired destination.
Once your order is confirmed and processed, it becomes difficult to modify or cancel it. However, if you wish to make any changes, we advise you to contact us as soon as possible via our Customer Service.
If your order has not yet been shipped, we will do our best to accommodate your request. If it has already been shipped, we will guide you through the steps to follow for a return, according to our return conditions.
Contact customer service as soon as possible.
For any return request, please log in to your customer account on your customer area and complete the form by selecting the item corresponding to your request. We are committed to providing you with a solution as soon as possible.
The product must be returned in impeccable condition: clean, without stains or odors, and perfectly protected and packaged. It is also necessary to send a photo of the condition of the product so that our quality department can approve the return request.
For mattresses : the buyer must pack the mattress, by his own means, in such a way as to protect it as best as possible (for example, with a plastic bag). 200 night service only applicable for mattresses.
For pillows : the product must be returned in its original packaging, as you received it (box, goodies, etc.). Otherwise, the refund will not be made. Also note that the cost of returning the pillows is the responsibility of the customer. The buyer has 14 working days from the delivery date to return any item that does not suit them.
For mattress toppers : the withdrawal period is also 14 days from the delivery date. The buyer must pack the mattress topper, by his own means, in such a way as to protect it as best as possible (for example, with a plastic bag).
Upon receipt of the returned products, we will refund your order using the payment method you chose when you made your purchase. The refund can take up to 14 business days. Thank you for your understanding.
Once your mattress is delivered to your home for free, you have 200 days to try your mattress. Are you satisfied with it? We thank you for your trust and wish you a good night's sleep!
If not, there are no additional costs or hidden fees: returns are free and refunded in full. To request a return, simply go to your customer account and fill out the contact form, indicating "200-night trial service" in the subject line.
Our customer service team will then take over to respond to your request and offer you suitable solutions (testing the other side of the mattress, exchange, etc.).
If, after our discussions, you wish to return the mattress, you will be asked to provide photos attesting to the conformity of the product. As specified in our general conditions of sale, "the product must be returned to the seller in a rigorously clean condition, free of stains, odors, perfectly protected and packaged". Once the condition has been validated, the carrier will contact you to agree on the most convenient collection slot for you. To facilitate transport, please wrap the mattress, ideally in a plastic cover for optimal protection.
Upon receipt of your return in our workshop, we will proceed with the refund according to the initial payment method. The refund can take up to 14 working days. We thank you for your understanding.
Please note that it may take approximately 30 days to adapt to new bedding.
Thanks to the quality of the materials selected, we guarantee our mattresses for 10 years against any manufacturing defect.
These defects include:
- A deformation of the original form.
- A hollow or bump in the internal composition of the mattress.
To check for a sag, simply do the stick test. Place it on the hollow, and both ends of the stick should be visible. Take a photo of the sag with a measurement (without pressing on the tape measure).
The warranty takes effect from the delivery date and applies according to proper and adequate use of the product. It must be claimed from alba by sending an email to our customer service who will tell you, as soon as possible, what to do. To do this, go to your customer account to fill out the form with the subject after-sales service.
Please note that there is a principle called "obsolescence" on mattresses, corresponding to a deduction of the value of use of the product during the period between purchase and the date of request under the guarantee. Thus, the residual value of the product which will be the subject of a refund is calculated according to the table below:
- 0 to 2 year warranty: 100% of the value
- 2 to – 3 year warranty: 80% of the value
- 3 to – 4 year warranty: 60% of the value
- 4 to – 5 year warranty: 40% of the value
With this guarantee, we undertake to make a refund upon receipt of the return in our workshop. Please note that the refund will be processed within 14 working days upon receipt.
Since January 1, 2022, and under Law No. 2020-105 of February 10, 2020 known as the Anti-Waste Law for a Circular Economy (AGEC), we are required to take back your old mattress against any purchase of a mattress made on our website. This free take-back option is available in the delivery option to the room of your choice. Our team takes care of the collection and recycling of your old bedding. This service can be selected directly when ordering online.
Please do not hesitate to contact us if you have any questions about this service or our mattresses. We will be happy to assist you in your transition to even more comfortable nights!
Gagnez des points à chaque achat en passant commande tout en étant connecté·e à votre compte ! Pour chaque euro dépensé, 1 point vous est attribué. Vous pouvez aussi en accumuler en relevant des missions, comme nous suivre sur Instagram. Retrouvez toutes les missions dans la section "Comment gagner des points" de votre tableau de bord. Vos points cumulés pourront ensuite être échangés contre des remises ou des bijoux pour vos prochaines commandes !
- By telephone 7 days a week, 24 hours a day: +33 3 20 68 59 21 .
- By email: contact@alba-matelas.com
- Instantly by chat: It's here at the bottom right!
- Via your customer account by completing the contact form provided for this purpose.
Assurez-vous d’être bien connecté·e à votre compte client et de ne pas avoir passé commande avec une autre adresse e-mail par erreur. Les points ne sont attribués que si vous êtes connecté·e lors de l’achat.
Si vous avez utilisé une autre adresse par inadvertance, contactez-nous et nous verrons ce que nous pouvons faire.
De plus, les points ne sont pas crédités pour les commandes annulées ou retournées. Si vous retournez un achat, les points correspondants seront déduits de votre solde.
- Par téléphone 7j/7 24h/24 : +33 3 20 68 59 21.
- Par email : contact@alba-matelas.com
- Instantanément par chat : C'est ici en bas à droite !
- Via votre compte client en remplissant le formulaire de contact prévu à cet effet.
The alba brand is much more than healthy and restful sleep, it is a lifestyle.
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